Privacy Policy

At Pestly, operated by E-Komes LLP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase information
• Information provided when contacting customer support

We may also automatically collect certain technical information such as browser type, device information, IP address, pages visited and general website usage information.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders
• Deliver products to you
• Provide customer support
• Communicate with you regarding your orders
• Improve our website, products and services
• Prevent fraudulent or unauthorised activities
• Comply with applicable laws and regulations

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. We do not generally store complete debit card, credit card or banking credentials on our own servers.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better browsing experience.

5. Sharing of Information

We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment processors, logistics partners, technology providers and customer-support providers where required to provide our services.

6. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

8. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us