Shipping & Delivery Policy
At Pestly, we aim to process and deliver your orders safely and efficiently across India.
1. Order Processing
Orders are generally processed after successful confirmation of payment. Processing times may vary depending on product availability, order volume, weekends and public holidays.
2. Shipping
We deliver Pestly products to serviceable locations across India through authorised logistics and courier partners.
3. Delivery Time
Estimated delivery timelines may vary depending on your location, courier availability, weather conditions and other logistical circumstances.
The estimated delivery date shown during checkout, where available, is only an estimate and may be subject to change.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is placed. Promotional offers may provide free shipping subject to applicable terms.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact information. Pestly is not responsible for delays caused by incorrect or incomplete delivery details provided by the customer.
6. Delayed or Failed Delivery
If a delivery is delayed, unsuccessful or returned due to circumstances beyond our reasonable control, we will make reasonable efforts to assist with the delivery or provide an appropriate resolution.
7. Damaged Packages
If your package appears damaged at the time of delivery, please document the condition and contact our customer support team as soon as possible.
8. Contact Us
E-Komes LLP
Phone: +91 22 90827 20811
Email: customercare@pestly.in